If you are a customer outside of New Zealand please read carefully to avoid any delays and overpaying.
We strongly recommend insuring your shipment.
To insure your order, all you have to do is ADD a DHL Insurance product to your cart. It can be found by search option on the website by typing 'DHL'.
Insurance is a recommendation, but with no insurance we are unable to make any claims against any unfortunate events of missing and/or damaged shipments.
Peace of mind is better than anything else.
- The customs taxes and duty for international orders are to be paid by the customer unless otherwise agreed.
Refer to your local authority as each country has different threshold for 'Tax-Free' value for shopping overseas.
For example, searching '[your country] import tax free limit' will show information about the regulations.
- We do NOT offer any legal advice regarding any rules and regulations as they change all the time.
- For Russia - We cannot send to private individuals in Russia, but it is permitted to send if it's addressed to a business.
If an order is placed with bank transfer, the following bank account details can be used to make the payment. Sending a screenshot to email@example.com with your order number to will speed things up.
Signature Tools Limited
IBAN (International Bank Account Number)
Beneficiary Bank Address
ASB Bank Limited,
12 Jellicoe Street,